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ORBITRONOPS

SRE & Reliability

Turn reliability into an engineering discipline.

Reliability shouldn't depend on heroics. We introduce SLOs, observability and incident practices that let engineering teams make clear decisions about risk and velocity.

Review Your Reliability What we do
sre.topology live topology
  1. 01Services
  2. 02Telemetry
  3. 03Observability
  4. 04SLIs
  5. 05SLOs
  6. 06Error Budgets
  7. 07Engineering Decisions
From raw telemetry to engineering decisions.

The problem

What's actually going wrong.

● SYMPTOM

Firefighting as a lifestyle

Teams are trapped responding to incidents instead of preventing them.

● SYMPTOM

Alert fatigue

Hundreds of noisy alerts, few of which reflect real user impact.

● SYMPTOM

Reliability is a feeling

Without SLOs, nobody can say whether the system is reliable enough.

● SYMPTOM

Blind spots in production

Logs, metrics and traces exist in silos and can't answer basic questions.

What we do

SRE & Reliability capabilities.

SLOs & SLIs

User-centric service level indicators and objectives agreed with product and engineering.

Error budgets

Policies that turn reliability data into release and prioritization decisions.

Observability

Metrics, logs and traces with OpenTelemetry, structured for debugging real problems.

Incident management

On-call design, runbooks, incident roles and blameless reviews.

Alerting

Symptom-based, burn-rate alerting that pages on user impact.

Toil reduction

Automation of repetitive operational work.

Production readiness

Readiness reviews and reliability architecture for critical services.

Technical capabilities

Technologies and practices.

Examples of tools we work with. Listed as capabilities, not certifications or partnerships.

  • OpenTelemetry
  • Prometheus
  • Grafana
  • Loki
  • Tempo
  • Datadog
  • PagerDuty
  • Sloth
  • Kubernetes

Outcomes

What changes.

  • Measurable reliability

    A shared definition of 'reliable enough' for every critical service.

  • Quieter on-call

    Alerts that correspond to real user impact.

  • Better trade-offs

    Error budgets that balance feature velocity and stability.

How we engage

Assessment → Architecture → Implementation → Enablement.

  1. 01

    Discover

    Understand the architecture, constraints and engineering bottlenecks.

  2. 02

    Architect

    Define the target architecture and implementation roadmap.

  3. 03

    Build

    Implement infrastructure, automation, platforms and reliability improvements.

  4. 04

    Enable

    Transfer knowledge and create sustainable engineering practices.

FAQ

Common questions.

Related insights

Further reading.

SRE6 min

SLOs vs SLIs vs SLAs

Three acronyms that are often used interchangeably. They shouldn't be.

Read
SREDRAFT · 6 min

Error Budgets Explained

How error budgets turn reliability data into release and prioritization decisions.

Read

Related services

Often combined with.

See case studies

Kubernetes

Kubernetes without the operational chaos.

Cluster design, production readiness, security, scaling, GitOps and workload optimization.

Explore Kubernetes

Platform Engineering

Build a platform developers actually want to use.

Internal developer platforms, Kubernetes platforms, self-service infrastructure, Terraform and GitOps.

Explore Platform Engineering

DevOps & Cloud Modernization

Modernize the infrastructure behind your software.

CI/CD, infrastructure as code, Kubernetes, GitOps, cloud architecture and automation.

Explore DevOps & Cloud Modernization

Talk to an Infrastructure Expert.

Tell us what you're building and where infrastructure is getting in the way. You'll talk directly to a senior engineer.

Review Your Reliability Explore Our Services